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Accessibility Statement

Last updated: 1 April 2026

Our Commitment

GreetingCardify is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure our services are accessible to all users.

We believe that everyone should be able to create, sign, and share greeting cards, regardless of their abilities or the technologies they use. Accessibility is not just a legal requirement for us—it's a core value that guides our design and development decisions.

This statement reflects our ongoing efforts to make GreetingCardify accessible and usable for the widest possible audience.

Accessibility Standards

GreetingCardify aims to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These guidelines explain how to make web content more accessible for people with disabilities and more usable for everyone.

We also strive to comply with:

  • UK Equality Act 2010: Requirements for public sector websites and mobile applications
  • EU Web Accessibility Directive: Standards for digital accessibility in the European Union
  • Section 508: US federal accessibility standards
  • EN 301 549: European standard for ICT products and services

WCAG 2.1 Level AA compliance means our website meets standards for:

  • Perceivable: Information and user interface components must be presentable to users in ways they can perceive
  • Operable: User interface components and navigation must be operable
  • Understandable: Information and operation of the user interface must be understandable
  • Robust: Content must be robust enough to be interpreted by a wide variety of user agents, including assistive technologies

Accessibility Features

We have implemented numerous features to make GreetingCardify accessible:

Keyboard Navigation

  • All interactive elements are keyboard accessible
  • Logical tab order throughout the site
  • Visible focus indicators on all focusable elements
  • Skip navigation links to bypass repetitive content
  • Keyboard shortcuts for common actions

Screen Reader Support

  • Semantic HTML markup for proper structure
  • ARIA labels and descriptions where needed
  • Alternative text for all meaningful images
  • Descriptive link text (no "click here" links)
  • Form labels properly associated with inputs
  • Status messages announced to screen readers

Visual Design

  • Sufficient color contrast (minimum 4.5:1 for normal text, 3:1 for large text)
  • Information not conveyed by color alone
  • Resizable text up to 200% without loss of functionality
  • Responsive design that works at different zoom levels
  • Dark mode option to reduce eye strain
  • Clear visual hierarchy and consistent layout

Content

  • Clear, simple language throughout the site
  • Headings used to organize content logically
  • Lists used for related items
  • Error messages that clearly explain how to fix issues
  • Consistent navigation across all pages

Multimedia

  • Alternative text for images and graphics
  • Captions for video content (where applicable)
  • Audio descriptions for visual content (where applicable)
  • Controls for pausing, stopping, or hiding moving content

Forms and Interactions

  • Clear labels for all form fields
  • Helpful error messages and validation feedback
  • Sufficient time to complete actions (no automatic timeouts)
  • Ability to review and correct information before submission
  • Confirmation messages for important actions

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.

GreetingCardify is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

What This Means

We have made significant efforts to ensure our website meets WCAG 2.1 Level AA standards. However, we acknowledge that some areas may not yet be fully compliant, particularly:

  • Some third-party content and integrations (payment processors, AI features)
  • User-generated content (cards created by users may not meet accessibility standards)
  • Legacy features that are being updated

We are actively working to address these limitations and achieve full conformance.

Known Limitations

Despite our best efforts, there are some known accessibility limitations:

User-Generated Content

Cards created by users may not meet accessibility standards. For example:

  • Images uploaded by users may lack alternative text
  • User-written messages may not follow plain language guidelines
  • Color combinations chosen by users may have insufficient contrast

We provide guidance and tools to help users create accessible content, but we cannot guarantee the accessibility of all user-generated content.

Third-Party Services

Some features rely on third-party services that may have their own accessibility limitations:

  • Payment processing interfaces (Stripe)
  • Social media sharing widgets
  • AI-generated content (may require manual review)

Complex Interactions

Some advanced features may be challenging for users with certain disabilities:

  • Card customization tools (drag-and-drop, color pickers) may be difficult to use with assistive technologies
  • Real-time collaboration features may not announce all updates to screen readers

We are working to improve these areas and welcome feedback on how to make them more accessible.

Assistive Technologies

GreetingCardify is designed to be compatible with the following assistive technologies:

Screen Readers

  • JAWS (Windows)
  • NVDA (Windows)
  • VoiceOver (macOS, iOS)
  • TalkBack (Android)
  • Narrator (Windows)

Browser Compatibility

Our website is compatible with recent versions of major browsers:

  • Google Chrome
  • Mozilla Firefox
  • Safari
  • Microsoft Edge

We recommend using the latest version of your preferred browser for the best accessibility experience.

Other Assistive Technologies

  • Speech recognition software (Dragon NaturallySpeaking, etc.)
  • Screen magnification software (ZoomText, etc.)
  • Alternative input devices (switch controls, eye tracking, etc.)

Testing

We regularly test our website with assistive technologies to ensure compatibility. However, if you encounter issues with a specific technology, please let us know.

Feedback & Contact

We welcome your feedback on the accessibility of GreetingCardify. If you encounter accessibility barriers, please let us know:

How to Report Issues

Please provide the following information when reporting an issue:

  • The page or feature where you encountered the problem
  • A description of the accessibility barrier
  • The assistive technology you were using (if applicable), including version number
  • Your browser and operating system
  • Any error messages you received

Contact Information

  • Email: accessibility@greetingcardify.com
  • Phone: +44 20 1234 5678 (Monday-Friday, 9am-5pm GMT)
  • Mail: GreetingCardify Ltd, Accessibility Team, 123 Card Street, London, EC1A 1BB, United Kingdom

Response Time

We aim to respond to accessibility feedback within 5 business days. We will work with you to understand the issue and provide a solution or workaround where possible.

Alternative Formats

If you need information from our website in a different format (large print, audio, accessible PDF, etc.), please contact us. We will provide the information in your preferred format within 10 business days.

Ongoing Improvements

Accessibility is an ongoing commitment. We continuously work to improve the accessibility of GreetingCardify through:

Regular Audits

  • Quarterly accessibility audits by internal teams
  • Annual third-party accessibility assessments
  • Automated testing integrated into our development process
  • User testing with people with disabilities

Training

  • Accessibility training for all designers, developers, and content creators
  • Regular updates on accessibility best practices
  • Workshops on inclusive design principles

Development Practices

  • Accessibility requirements included in all feature specifications
  • Accessibility testing before releasing new features
  • Code reviews that include accessibility checks
  • Use of accessible component libraries and frameworks

Roadmap

Our accessibility improvement roadmap includes:

  • Q2 2026: Enhanced keyboard navigation for card customization tools
  • Q3 2026: Improved screen reader announcements for real-time updates
  • Q4 2026: Accessibility checker for user-generated content
  • Q1 2027: Full WCAG 2.1 Level AA conformance across all features

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint:

  • UK: Contact the Equality and Human Rights Commission (EHRC)
  • EU: Contact your national equality body
  • US: File a complaint with the Department of Justice

Last Assessment

This accessibility statement was last reviewed and updated on 1 April 2026. Our website was last assessed for accessibility compliance on 15 March 2026 by an independent third-party auditor.